Inventory Clerk / Printing & Direct Mail Customer Service

Duties Include:

  • Entering, Tracking and maintaining inventory transactions in ERP system
  • Verification of inventory documents/counts
  • Report generation and review
  • Customer contact
  • Job estimating and planning
  • Job entry and shop floor monitoring and documenting progress
  • Quality Control/verification of projects
  • Scheduling coordination with production management staff
  • Job billing

Ideal candidate:

  • 5+ years experience in Printing or Mailing Industry or related customer service.
  • Direct mail experience
  • Understanding of shipping systems (USPS/UPS/FedEx)
  • Working knowledge of print/mail manufacturing processes and specifications.
  • Very Strong organization skills and attention to detail
  • Comfortable multi-tasking and working in a fast-paced environment
  • Confidence communicating with outside clients and vendors and inside production team members.
  • Clear background for work in high-security environment.
  • Proficient using Windows computer and MS Office applications, particularly Microsoft Excel.
  • Experience with industry management/inventory systems such as EFI Pace (or similar) very helpful.
  • Familiar with print or related estimating software concepts and procedures.

Salary based candidate experience.

Additional information: Position is at our Tonawanda, NY facility.

Full-time position offering health, retirement and vacation benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Bonus pay


  • 8-hour shift
  • Monday through Friday
  • On location (not remote)

Interested in applying? Send your resume to or click the button below

Contact Zenger